Privacy Policy

Last Updated: January 25th, 2025.

Thank you for choosing Latina Nerds℠, a branding agency dedicated to providing exceptional branding, technology, and workshops services. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users of our website and any related services.

Personal Information Collection:

Latina Nerds℠ may collect personal identification information from users in a variety of ways, including but not limited to when users visit our site, fill out a form, subscribe to our newsletter, or engage with our services. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or other relevant information.

Non-Personal Information Collection:

We may also collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about users’ means of connection to our site, such as the operating system and the Internet service providers utilized.

How We Use Collected Information:

Latina Nerds℠ may collect and use users’ personal information for the following purposes:

To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.

To send periodic emails: We may use the email address to send users information and updates pertaining to their order or request. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing Your Personal Information:

We do not share, sell, or rent users’ personal information to third parties, except as described in this Privacy Policy or with your consent. We may share personal information with trusted third-party service providers for the purpose of providing our services to you. Additionally, we may disclose personal information if required by law or to protect our rights.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms & Conditions:

Product Description: By providing your mobile phone number, you consent to receive SMS messages from Latina Nerds related to order updates, promotional offers, or account notifications.

Message Frequency:

• Message frequency may vary.
• You may receive 2 SMS messages per month.

Message and Data Rates:

Standard message and data rates may apply.

Opting Out:

You may opt out of receiving SMS messages at any time by replying with «STOP» to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support:

If you need assistance or have questions about our SMS service, reply with «HELP» to any SMS message you receive, or contact our customer support team at info@latinanerds.com or call at (323) 999-8815.

Privacy Policy:

Your phone number will be handled in accordance with our Privacy Policy, available at https://www.latinanerds.com/privacy-policy/. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Terms of Service:

1. Acceptance of Terms:
   By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website or services.
2. Description of Services:
   Latina Nerds℠ provides branding, technology, and workshops services aimed at empowering individuals and businesses to succeed in today’s digital landscape.
3. User Conduct:
   You agree to use our website and services only for lawful purposes and in a manner consistent with these Terms and all applicable laws and regulations.
4. Intellectual Property:
   All content, trademarks, logos, and intellectual property displayed on our website are owned by Latina Nerds℠. You may not use, modify, or reproduce any content without our prior written consent.
5. Limitation of Liability:

Latina Nerds℠ shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.

6. Governing Law:
   These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.
7. Changes to Terms:
   Latina Nerds℠ reserves the right to update or modify these Terms at any time without prior notice. By continuing to use our website or services after any such changes, you agree to be bound by the revised Terms.
8. Contact Us:

If you have any questions about these Terms, please contact us at info@latinanerds.com or call at (323) 999-8815.

Cancellation and Refund Policy

At Latina Nerds℠, we are committed to providing exceptional service and products to our clients. Please review our policies regarding cancellations and refunds:

Cancellation Policy:

Clients have the flexibility to cancel a service or product order at any time by contacting us directly.

Latina Nerds℠ reserves the right to levy a cancellation fee, depending on the timing of the cancellation and the nature of the service or product.

If a service or product order is canceled before it has been provided, delivered, or initiated, clients may be eligible for a full or partial refund, subject to our refund policy.

Privacy Policy:

Refunds may be granted under the following circumstances: Inability of Latina Nerds℠ to provide the agreed-upon service or deliver the product.

Non-conformance of the service provided or the product delivered with the specifications outlined in the agreement or order.

Cancellation of the service or product order before it has been provided, delivered, or initiated. Refund requests must be submitted in writing and will be processed within 15 business days of receipt. Refunds will be issued using the original payment method.

Exceptions:

Certain services or products may be non-refundable or subject to specific terms and conditions. These exceptions will be clearly communicated at the time of purchase, in the service/product agreement, or within the order confirmation. Refunds will be evaluated on a case-by-case basis, taking into account the extent of the work already done and any agreed-upon terms. If services have already been started or work has been completed, a refund may be considered based on the percentage of work that has been completed.

Contact Us:

If you have any inquiries or concerns regarding our cancellation and refund policy, please don’t hesitate to reach out to us at info@latinanerds.com. We’re here to assist you.